{"id":1206,"date":"2022-12-02T11:38:36","date_gmt":"2022-12-02T11:38:36","guid":{"rendered":"https:\/\/woowbot.pro\/docs\/knowledgebase\/field-details-for-str\/"},"modified":"2025-10-31T12:28:13","modified_gmt":"2025-10-31T12:28:13","slug":"field-details-for-str","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/woowbot.pro\/docs\/knowledgebase\/field-details-for-str\/","title":{"rendered":"Field details for STR"},"content":{"rendered":"<div id=\"kbx_toc_container\" class=\"kbx_toc_basic no_bullets\"><p class=\"kbx_toc_title\">Table of Contents<\/p><ul class=\"kbx_toc_list\"><li><a href=\"#query\"><span class=\"kbx_toc_number kbx_toc_depth_1\">1<\/span> Query<\/a><\/li><li><a href=\"#response\"><span class=\"kbx_toc_number kbx_toc_depth_1\">2<\/span> Response<\/a><\/li><li><a href=\"#keyword\"><span class=\"kbx_toc_number kbx_toc_depth_1\">3<\/span> Keyword<\/a><\/li><li><a href=\"#category\"><span class=\"kbx_toc_number kbx_toc_depth_1\">4<\/span> Category<\/a><\/li><li><a href=\"#hide-this-str-from-search\"><span class=\"kbx_toc_number kbx_toc_depth_1\">5<\/span> Hide this STR from Search<\/a><\/li><li><a href=\"#intent\"><span class=\"kbx_toc_number kbx_toc_depth_1\">6<\/span> Intent<\/a><\/li><li><a href=\"#follow-up-message\"><span class=\"kbx_toc_number kbx_toc_depth_1\">7<\/span> Follow up Message<\/a><\/li><li><a href=\"#user-answer-follow-up\"><span class=\"kbx_toc_number kbx_toc_depth_1\">8<\/span> User Answer Follow Up<\/a><\/li><li><a href=\"#select-entity\"><span class=\"kbx_toc_number kbx_toc_depth_1\">9<\/span> Select Entity<\/a><\/li><li><a href=\"#follow-up-message-if-user-answer-does-not-match\"><span class=\"kbx_toc_number kbx_toc_depth_1\">10<\/span> Follow Up Message If User Answer Does not Match<\/a><\/li><li><a href=\"#trigger-another-intent-if-user-answer-not-matched-or-no-user-answer-follow-up\"><span class=\"kbx_toc_number kbx_toc_depth_1\">11<\/span> Trigger Another Intent If User Answer not Matched or No User Answer Follow Up<\/a><\/li><\/ul><\/div>\n<p>We will explain all fields that you will see when creating new STR.<br \/>\nSTR pro has lots of features to bring you the flexibility to create almost any kind of custom conversions and deliver proper response for the customer query.<br \/>\nClick on\u00a0<b>Add New<\/b>\u00a0button from Simple Text Responses page to go to new STR form<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-2571\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/1-1024x873.jpg\" alt=\"\" width=\"1024\" height=\"873\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"section__title\"><span id=\"query\">Query<\/span><\/h3>\n<p>Query is the question field. It is a required field.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/query.png\" alt=\"\" width=\"1856\" height=\"364\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"response\">Response<\/span><\/h3>\n<p>Response is simple an answer for that query\/question. It is a required field.<\/p>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/response.png\" alt=\"\" width=\"2338\" height=\"1144\" \/><\/p>\n<section class=\"js-section\">\n<h3 class=\"section__title\"><span id=\"keyword\">Keyword<\/span><\/h3>\n<p>Keyword is a simple way to find the response from chatbot. You can add multiple keywords or phrases as comma(,) seperated value. It is option field.<\/p>\n<p><img decoding=\"async\" src=\"assets\/images\/keyword.png\" alt=\"\" \/><\/p>\n<\/section>\n<hr \/>\n<section class=\"js-section\">\n<h3 class=\"section__title\"><span id=\"category\">Category<\/span><\/h3>\n<p>You can select a category for this STR response.<\/p>\n<\/section>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/category.png\" alt=\"\" width=\"2082\" height=\"286\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"hide-this-str-from-search\">Hide this STR from Search<\/span><\/h3>\n<p>You can hide this specific STR response from chatbot to search. It is useful if you want to do intent chaining. I will discuss later in this tutorial.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/hide-str.png\" alt=\"\" width=\"1248\" height=\"174\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"intent\">Intent<\/span><\/h3>\n<p>You can use this STR as an intent of this chatbot. Single keyword or Phrase. you can leave it empty if you do not need to use this response as a intent. This will add as a custom intent in every intent selection field in WoowBot settings. Also the intent can be used as system command to trigger the response.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/intent.png\" alt=\"\" width=\"1872\" height=\"188\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"follow-up-message\">Follow up Message<\/span><\/h3>\n<p>If you want to ask some additional question to user then you can add your follow up message here. Useful for intent chaining.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/followup-message.png\" alt=\"\" width=\"1184\" height=\"577\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"user-answer-follow-up\">User Answer Follow Up<\/span><\/h3>\n<p>You can setup the response\/trigger-another-intent depending on the user&#8217;s answer for the follow response discussed above. Here you can use entities as a placeholder for the first field. The second dropdown option is for selecting another intent for intent chaining.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/user-answer-followup-1.png\" alt=\"\" width=\"2110\" height=\"344\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"select-entity\">Select Entity<\/span><\/h3>\n<p>You can add a entity and make it required. In this case user must need to fulfill the entity otherwise the followup answer will not be valid and user will prompt a message like: please add your name.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/select-entity.png\" alt=\"\" width=\"2360\" height=\"172\" \/><\/p>\n<hr \/>\n<section class=\"js-section\">\n<h3 class=\"section__title\"><span id=\"follow-up-message-if-user-answer-does-not-match\">Follow Up Message If User Answer Does not Match<\/span><\/h3>\n<p>If user&#8217;s answer does not match with the above &#8220;User Answer Follow Up&#8221; setup then this message will be sent to the user.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/followup-not-matched.png\" alt=\"\" width=\"2392\" height=\"1144\" \/><\/p>\n<h3 class=\"section__title\"><span id=\"trigger-another-intent-if-user-answer-not-matched-or-no-user-answer-follow-up\">Trigger Another Intent If User Answer not Matched or No User Answer Follow Up<\/span><\/h3>\n<p>You can trigger another intent if User Answer not Matched or No User Answer Follow Up.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2022\/12\/trigger-another-intent.png\" alt=\"\" width=\"1120\" height=\"216\" \/><\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Table of Contents1 Query2 Response3 Keyword4 Category5 Hide this STR from Search6 Intent7 Follow up Message8 User Answer Follow Up9 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