{"id":2657,"date":"2025-07-30T11:44:55","date_gmt":"2025-07-30T11:44:55","guid":{"rendered":"https:\/\/woowbot.pro\/docs\/knowledgebase\/my-chatbot-floating-icon-is-not-showing-what-to-do\/"},"modified":"2025-10-31T11:14:21","modified_gmt":"2025-10-31T11:14:21","slug":"my-chatbot-floating-icon-is-not-showing-what-to-do","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/woowbot.pro\/docs\/knowledgebase\/my-chatbot-floating-icon-is-not-showing-what-to-do\/","title":{"rendered":"My ChatBot Floating Icon is not showing. What to do?"},"content":{"rendered":"<ul>\n<li>On the ChatBot Pro-&gt;Settings-&gt;General make sure the Floating Icon is enabled.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"size-large wp-image-3240 alignnone\" src=\"https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21-1024x357.png\" alt=\"\" width=\"1024\" height=\"357\" srcset=\"https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21-1024x357.png 1024w, https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21-300x105.png 300w, https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21-768x268.png 768w, https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21-1536x536.png 1536w, https:\/\/woowbot.pro\/docs\/wp-content\/uploads\/2025\/07\/Screenshot_21.png 1732w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/li>\n<li>Go to ChatBot Pro-&gt;Settings-&gt;General-&gt;Page Control Bot Loading Options, and make sure the ChatBot is enabled for all pages and not excluded from any pages<\/li>\n<li>Go to the Settings-&gt;Bot activity hours and disable it if enabled<\/li>\n<li>Check if you have enabled the Bot only for logged-in users under General Settings<\/li>\n<li>Purge any cache plugin, server-side caching and CDN.<\/li>\n<li><a href=\"https:\/\/qc.turbopowers.com\/\" target=\"_blank\" rel=\"noopener\">Contact Premium Support<\/a> if it is still not working. We will sort it out. No worries.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>On the ChatBot Pro-&gt;Settings-&gt;General make sure the Floating Icon is enabled. Go to ChatBot Pro-&gt;Settings-&gt;General-&gt;Page Control Bot Loading Options, and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3238,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbx_category":[36],"kbx_tag":[],"class_list":["post-2657","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","has-post-thumbnail","hentry","kbx_category-chatbot-faqs"],"_links":{"self":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase"}],"about":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/types\/kbx_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/comments?post=2657"}],"version-history":[{"count":3,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2657\/revisions"}],"predecessor-version":[{"id":3241,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2657\/revisions\/3241"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/media\/3238"}],"wp:attachment":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/media?parent=2657"}],"wp:term":[{"taxonomy":"kbx_category","embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_category?post=2657"},{"taxonomy":"kbx_tag","embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_tag?post=2657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}