{"id":2907,"date":"2025-09-26T12:45:02","date_gmt":"2025-09-26T12:45:02","guid":{"rendered":"https:\/\/woowbot.pro\/docs\/knowledgebase\/how-to-change-the-agent-name-and-welcome-message-in-wpbot-chatbot\/"},"modified":"2025-10-31T12:23:10","modified_gmt":"2025-10-31T12:23:10","slug":"how-to-change-the-agent-name-and-welcome-message-in-woowbot-chatbot","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/woowbot.pro\/docs\/knowledgebase\/how-to-change-the-agent-name-and-welcome-message-in-woowbot-chatbot\/","title":{"rendered":"How to change the agent name and welcome message in WoowBot ChatBot?"},"content":{"rendered":"<p>You can change the agent name and welcome message in WoowBot Pro from ChatBot Pro-&gt;Language center.<\/p>\n<p>You also have several options to dictate how the initial welcome greeting sequence and messages are implemented.<\/p>\n<p>From Settings-&gt;General-&gt;Greetings (Asking for name, email etc.) area, you can choose to:<\/p>\n<ul>\n<li>Show Start Menu after Greetings<\/li>\n<li>Skip Greetings and Disable Start Menu<\/li>\n<li>Skip Greetings and Trigger an Intent (you can create a custom conversational form with the fields you need and trigger that)<\/li>\n<li>Skip Greetings and Show Start Menu<\/li>\n<li>Disable First Message<\/li>\n<li>Enable Asking for Name Confirmation<\/li>\n<li>Auto Detect Name and Skip Greetings if No Name is Recognized<\/li>\n<li>Enable Asking for Phone Number<\/li>\n<li>Disable Phone Number Validity Check<\/li>\n<li>Enable Asking for Email<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You can change the agent name and welcome message in WoowBot Pro from ChatBot Pro-&gt;Language center. 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