Step 1: Go to \u201cStart Menu\u201d<\/strong><\/p>\n \u2022 Navigate to ChatBot Pro \u2192 Settings \u2192 Start Menu Step 2: Remove the Predefined Intent from Active Menu<\/strong> Step 3: Rename the Button<\/strong><\/p>\n \u2022 Go to the \u201cButton Configurations\u201d section in the left sidebar. Step 4: Add It Back to the Start Menu<\/strong><\/p>\n \u2022 Return to ChatBot Pro \u2192 Settings \u2192 Start Menu. Step 5: Clear Browser Cache<\/strong><\/p>\n Because of WordPress caching and local storage, the changes won\u2019t appear immediately. Important Note<\/strong> How to rename a predefined intent in WoowBot Pro? Here is a Step-by-Step Guide Step 1: Go to \u201cStart Menu\u201d […]<\/p>\n","protected":false},"author":4,"featured_media":3238,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbx_category":[30],"kbx_tag":[],"class_list":["post-2967","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","has-post-thumbnail","hentry","kbx_category-woowbot-interactions-2"],"_links":{"self":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase"}],"about":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/types\/kbx_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/comments?post=2967"}],"version-history":[{"count":2,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2967\/revisions"}],"predecessor-version":[{"id":3110,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_knowledgebase\/2967\/revisions\/3110"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/media\/3238"}],"wp:attachment":[{"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/media?parent=2967"}],"wp:term":[{"taxonomy":"kbx_category","embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_category?post=2967"},{"taxonomy":"kbx_tag","embeddable":true,"href":"https:\/\/woowbot.pro\/docs\/wp-json\/wp\/v2\/kbx_tag?post=2967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"How](\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/10\/predefine-intents-1024x501.png\")
<\/p>\n
\n\u2022 Find your Active Menu and Available Menu Items area (like in your screenshot).<\/p>\n
\n\u2022 Drag the button (e.g., \u201cFAQ\u201d or \u201cSend Us Email\u201d) from the Active Menu and drop it into the Available Menu.
\n\u2022 This resets its placement so you can edit it.<\/p>\n![\"How](\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/10\/predefine-intents1-1024x495.png\")
<\/p>\n
\n(ChatBot Pro \u2192 Settings \u2192 Button Configurations)
\n\u2022 Find the corresponding button (e.g., \u201cFAQ,\u201d \u201cLeave a Feedback\u201d).
\n\u2022 Edit the Button Label to whatever you want (for example, change \u201cFAQ\u201d \u2192 \u201cHelp Center\u201d or \u201cSend Us Email\u201d \u2192 \u201cContact Us\u201d).
\n\u2022 Save the changes.<\/p>\n![\"\"](\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/10\/predefine-intents5.png\")
![\"\"](\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/10\/predefine-intents4.png\")
<\/p>\n![\"\"](\"https:\/\/wpbot.pro\/docs\/wp-content\/uploads\/2025\/10\/predefine-intents7-1024x580.png\")
<\/p>\n
\n\u2022 Now, drag the renamed button from the Available Menu Items back to the Active Menu.<\/p>\n
\n\u2705 Open an Incognito\/Private window (Ctrl Shift N in Chrome).
\n\u2705 Or clear browser cache and cookies.<\/p>\n
\nIf you edit a button label without removing and re-adding it, the old name may persist.
\nThat\u2019s why WoowBot shows the red notice:
\n\u201cAfter making any changes to the button’s label, you must have to remove the button from \u2018Menu Area\u2019 and add it back from \u2018Menu List\u2019.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"