WoowBot in a Nutshell

This is by no means a comprehensive list of WoowBot features. But knowing these will help you understand how WoowBot was designed to work.

Intents

Intent is all about what the user wants to get out of the interaction. Whenever a user types something or clicks a button, the ChatBot will try to understand what the user wants and fulfill the request with appropriate responses.

You have to create possible Intent Responses using different features of the WoowBot so the bot can respond accordingly. You can create Responses for various Intents using: Simple Text Responses, Conversational form builder, FAQ, Site Search, Send an eMail, Newsletter Subscription, DialogFlow, OpenAI etc.

Please check this article for more details on how you can create Intents and Responses.

Start Menu

While using a ChatBot, users can get lost or not know how to Interact with the Bot. That is why we have a Start menu to always give the user options to do more. From ChatBot->Settings->Start Menu you can drag Available Menu Items (Intents) to the Active Menu Items area.

Besides the built-in Intents, you can also create custom Intents for your Start Menu using Simple Text Responses and Conversational form builder. You can create almost any kind of response with the combinations of the two.

We recommend enabling Show Start Menu After Greetings from ChatBot Pro->Settings->General settings.

Settings

Head over to ChatBot Pro->Settings->General and make sure to Enable the Floating Icon. As soon as you do that, the ChatBot can start working for your users. Make sure to drag some items to the Active Menu area under the Start Menu.

The ChatBot settings area is full of options. Do not be intimidated by that. You do not need to use all the options – just what you need. Head over to the Settings->Icons and Themes for options to customize your ChatBot. You will also find options to embed the ChatBot on a page, click to chat, FAQ builder etc. under the Setting options.

Language Center

You can use the ChatBot in ANY language. Just translate the texts used by the ChatBot from the WordPress dashboard ChatBot Pro->Language Center. Multi language module is available in the Master License.

Simple Text Responses

You can use ChatBot Pro->Simple Text Responses to create text-based responses that users may ask your ChatBot. Just define the questions, answers, and some keywords and you are done. This is a much simpler alternative to DialogFlow or OpenAI.

Conversational Forms

Use conversational forms to collect information from the users. This is also great for Button driven workflow. Create conditional conversations and forms for a native WordPress ChatBot experience. Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc.

Retargeting

Retargeting is a powerful feature to grab your user’s attention with motivating information (a sale, coupon, ebook etc.). You can trigger a Retargeting message and the ChatBot window will automatically open up with your message. You can trigger Retargeting for Exit Intent, Scroll Intent, Auto After “X” Seconds, Checkout etc.

OpenAI or DialogFlow

If you need a bot that can understand natural language better, use either OpenAI or DialogFlow. Note that you have to pay them for using their services.

Between the two DialogFlow is better if you want to provide customer support. OpenAI is better at generic questions and training OpenAI also requires a large dataset. But you do not have to use either 3rd party service. Using OpenAI or DialogFlow requires some patience and effort. You may very well achieve what you need using Simple Text Responses and/or Conversational form builder instead.

Getting Help

We have built-in Help section under each module. Please check them out and you will get many answers to the questions you may have. If you cannot find the answer to something particular, just contact us. Pro version users can open a support ticket from here. We are friendly and always here to help.

Build Conversations & Dynamic Forms for WoowBot Pro

Create conditional conversations and forms for a native WordPress ChatBot experience Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!

This Addon requires the WoowBot Pro V 9.2.0+

What is the Conversational Forms?

Conversational Forms is a powerful Addon for WoowBot. It extents WoowBot’s functionality and adds the ability to create conditional conversations and/or forms for the WoowBot. It is a visual, drag and drop form builder that is easy to use and very flexible. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logic. Conversations or forms can be eMailed to you and saved in the database.

What Can You Do with it?

Conversation Forms Pro allows you to create a wide variety of forms, that might include:

Conditional Menu Driven Conversations
Standard Contact Forms
Dynamic, conditional Forms – where fields can change based on the user selections
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

How it Works?

After creating a Conversation or form, you can show it in the ChatBot in different ways.

Add it to the Start menu
Invoke the form intent with a system command to start inside ChatBot any time
Load the single intent/form inside a ChatBot widget on any page
Load the intent/form inside the ChatBot using a Click to Chat button that can be placed anywhere inside your content on any page.

Conversational Form Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms
Clone form
Export/Import Forms
Form Entries saved into database
Export Form Entries as CSV
12 Ready Form Templates to Get Started with (Contact Form, Feedback form. Survey Form, BMR Calculator, Appointment Request, Booking Form, Room Area Calculator)
10 Input Fields (Simple Text, Hidden, Email Address, Number, URL, Calculation, Select Option, Checkbox, DateTime Picker, HTML, Image Upload)
Processor – Auto Responder – Send an auto response e-mail for form submission
Unlimited Conditional Field creation
Unlimited Variables creation
Form Revisions
Create system command to initiate form for ChatBot
Add form to Start Menu

Main Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms

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What is the Bargaining Bot?

Say goodbye to the old and boring way of offering discounts for the sake of it. Let your customers haggle for it. Bargaining Bot is the World’s first negotiation bot for WooCommerce. Shoppers are more likely to take advantage of their discount if they have to “work” for it. It makes the shopping experience much more lively and interactive.

Once a deal is made by the Bargaining Bot, the shopper can complete the checkout with the discounted price.

If no deal is made, the ChatBot offers to email the shopper’s last offered price to the shop admin. Admin can then email the Customer to complete the deal.

Why do I need a Bargaining Bot?

Price is the most important factor in a shopper’s decision to buy, yet most shoppers leave because your fixed price is a few dollars too high. The Bargaining Bot lets you capture more sales because the price is negotiated based on what the customer is willing to pay and the minimum price at which you are willing to sell.

Here is why the Bargain Bot will earn you higher revenue and profit margins:

Higher Engagement – the Bot creates a new engagement point for shoppers to interact with your products instead of leaving
Capture the WooCommerce shoppers while they have a high intent to purchase. This addon helps keep them on your site to finalize a price deal
Higher conversions – shoppers love to feel like they are getting a great deal – this addon allows them to pay less than the listed price and therefore convert to a sale
All offers are responded to in seconds based on a minimum price point that you set
Super easy to install – no coding necessary
Super easy to configure – apply the addon in seconds
Bargain bot automatically pops up if a user wants to close the browser window from your product single page.
Offers do NOT require shoppers to enter their email address to make an offer so you get many more offers made, more offers accepted, and more sales
Once shoppers buy one thing using this method, they want to buy more items the same way

HOW IT WORKS FOR THE SHOPPERS?

In addition to your Add to Cart button, the Bargaining Bot enables a Make Your Offer Now button. After clicking this button, shoppers can enter an Offer Price. If their Offer Price is at or above your Minimum Acceptable price, then the Bargaining Bot accepts the offer.

If the Offer Price is below your minimum acceptable price, the Bot will automatically ask the shopper for a better price. If the price is too low, the Bot will make the last offer at your Minimum Acceptable price. If the shopper accepts it then the Bot will apply a product-specific discount and ask to checkout.

If the shopper denies the offer, Bot will ask for the shopper’s email that will be sent to the shop admin with details about the product and the last offer by the shopper.

HOW IT WORKS FOR MERCHANTS?

Once you install the Bot, you may apply the Make Your Offer Now button to any specific product or all products in your store with just one click. You can set up the Minimum Acceptable price for an individual product or set a Global discount percentage from the Bot settings. When you set a Minimum Acceptable price for the individual product the individual pricing will override the global setting.

With our Bot, price negotiation can happen on any product! The main benefits are increased engagement and conversion because you can allow shoppers to stay on your site, make a Price Offer, and your pricing rules will enable them in many cases to buy when they want to buy – now. Sell more, sell faster, and sell at higher margins with the Bargaining Bot! Also, there is the Exit intent detection feature…

Exit Intent Detection to Activate Bargain Bot

If a shopper is on your product single page and wants to close the browser window or leave your website, Bargain bot will come into action. Bargain Bot will detect the shopper’s exit intent and ask to offer their own price instead of just leaving.

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Exclude sale items (If enabled Bargaining button will not display for products that are already on sale)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Enable global maximum acceptable discount for all products (one click set up)
Exclude categories from Global discount
Exclude products on sale
Maximum Bargaining Allowed Limit
Minimum product quantity required for bargaining
Exit Intent Detection to activate bargain bot. Bargain bot comes to action if shopper intends to leave the site or close window.
Option to enable the Bargain Bot for only Exit Intent (not show the Make offer button)
Option to ask for phone number instead of email in final step
Shortcode to show Bargain button on any page of your website
Set how many Bargaining is allowed before accepting the admin set minimum price
Send final offer set by admin by email
Disable sending the final offer by email
Change quantity on the Bargain window
Allow only logged-in users to Bargain.
Option to re-position the Make your offer button
Change admin email and subject
Custom CSS area to modify button or lightbox design using your own CSS code
Define Minimum Acceptable Price under individual product to Override the global discount value.
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with with WoowBot Pro

**Product variations set by 3rd party plugins may not work. Woocommerce product variations is supported fully.

Main Features

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with the WoowBot Lite version
(Product variations set by 3rd party plugins may not work)

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