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Does WoowBot Pro ChatBot provide conversation analytics or reports? Can I see the Chat histories and sessions?

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  • Does WoowBot Pro ChatBot provide conversation analytics or reports? Can I see the Chat histories and sessions?

Yes, WoowBot Pro ChatBot keeps track of all the Chat sessions exactly as they happened. You can view them in the ChatBot dashboard at any time, along with other statistics from the Bot – Sessions menu. Detailed analytics of interactions over time, as well as deep AI Insights into all chatbot interactions, are also available from Bot Sessions.

If OpenAI is connected, AI Insights will deliver a daily digest summary of all the ChatBot interactions to your Inbox and highlight the important questions.

Some screenshots from the ChatBot Pro Bot – Sessions Module: