ChatBot FAQs
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How to cancel my yearly ChatBot subscription so I do not get charged again?
To cancel your yearly ChatBot subscription so that you do not get charged again, you do not need to do anything. Your card or account will not be auto-charged. You may get a few reminder emails to renew your chatbot license. Simply ignore them. To renew your ChatBot license, purchase a new one and update […]
How to change the agent name and welcome message in WoowBot ChatBot?
You can change the agent name and welcome message in WoowBot Pro from ChatBot Pro->Language center. You also have several options to dictate how the initial welcome greeting sequence and messages are implemented. From Settings->General->Greetings (Asking for name, email etc.) area, you can choose to: Show Start Menu after Greetings Skip Greetings and Disable Start […]
How to create a comprehensive FAQ system with Categories?
This requires WoowBot Pro Professional or the Master license that support STR categories. First make sure to activate the STR Pro module from the ChatBot Pro->Module manager. Go to ChatBot pro->Simple Text Responses and create your FAQ Categories. Then create your Simple Text Responses and assign the STRs to the respective categories. Go to ChatBot […]
How to create a decision tree-based chatbot with WoowBot Pro?
If you’ve ever wanted your WordPress chatbot to act like a smart virtual assistant — guiding users step-by-step toward answers — then you’ll love WoowBot Pro’s Decision Tree Chat feature. What Is a Decision Tree Chatbot? A decision tree chatbot is a guided, rule-based system that lets users choose from pre-defined options instead of typing random questions. […]
How to ensure that WoowBot ChatBot starts a new conversation each time?
By default, the WoowBot ChatBot will save the user conversations in the user’s browser’s local storage. The previous conversations will load into the ChatBot window even if the user browses to another webpage on your website. You can change this behavior. To ensure that WoowBot ChatBot starts a new conversation each time the page loads, […]
How to make the ChatBot speak Vietnamese, French, Spanish or any other language?
You can make the WoowBot ChatBot speak Vietnamese, French, Spanish or any other language by simply changing the texts to your language from ChatBot Pro->Language center. Multiple Languages are supported with the WoowBot Pro Master License. Users can change language from drop down menu any time. Admin can select default language. Supports all major languages. […]
How to renew my ChatBot License subscription?
Please purchase a new license and just replace the license key from the plugin’s License page. You can do it from here: https://woowbot.pro/pricing/
How to set up a button on a page so only if users click on the button, the chatbot would activate
You can set up buttons on a page that users can click to open the ChatBot with a shortcode. Use Shortcode: [copy][/copy] Available Parameters: text, bot_visibility, intent, display_as, bgcolor, textcolor text: This is for the button text. Value for this option would be a text that will be automatically linked to open the ChatBot. Ex: […]
How to set up buttons in the Start Menu to answer specific questions for example ” What is a BlackHole?”
You can set up buttons in the Start Menu to answer specific questions using Simple Text Responses . Go to ChatBot pro->Simple text responses. Create your question and answer, and give it an Intent name (Intent names must be unique.). Go to ChatBot pro->Settings->Start menu. Drag that STR intent to the Active menu area. […]
How to set up conversation flow where users can click buttons to follow?
You can set up a button click driven, guided conversation with the Conversational form builder. Just create a conversational form and fields for the users to follow. Go to Bot – Form Builder. Select a sample form. Save it. Go to ChatBot Pro Settings->Start menu. Drag the newly created form to the Active menu area […]
