ChatBot FAQs
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How to setup or train the chatbot before making it live for user access?
While you are working on setting up or training the chatbot before making it live for user access, there are a couple of ways you can test it. You can enable the WoowBot ChatBot only for logged-in users from the General Settings->Misc. Options You can enable the ChatBot only on a single page from Settings->Page […]
How WoowBot ChatBot Free users can Get Customized Results from the ChatBot? How to Train the ChatBot?
WoowBot ChatBot Free and WoowBot Pro Starter license users can Get Customized Results from the ChatBot in multiple ways. When the ChatBot is first activated, only the Site search option will work. The site search feature will show a list of web page links that match the user’s queries. You can create Simple Text Responses […]
I cannot find the Modules I paid for
By default, all the ChatBot modules are not enabled. You can enable additional modules from ChatBot Pro->Module manager as needed.
Is my chatbot data private? Where is the chat session data and history saved?
All the chat session data saved by the WoowBot chatbot is saved in your WordPress database. No data leaves your server. They are never sent to us. If you connect to any 3rd party services like OpenAI, DialogFlow etc. then the user query inside the ChatBot will be sent to those API services directly, on […]
My ChatBot Floating Icon is not showing. What to do?
On the ChatBot Pro->Settings->General make sure the Floating Icon is enabled. Go to ChatBot Pro->Settings->General->Page Control Bot Loading Options, and make sure the ChatBot is enabled for all pages and not excluded from any pages Go to the Settings->Bot activity hours and disable it if enabled Check if you have enabled the Bot only for […]
We are a non-profit. Can we get a discount?
Yes, we are sympathetic to most non-profit causes. You can send us an email to [email protected] using your nonprofit website’s email. We will do our best to give you a good discount.
We are a Web Design Agency. Which ChatBot license would be the Best Solution for us?
If you are an agency and want to provide ChatBot services to your customers, the WoowBot pro Master Lifetime license is an unbeatable deal. Install it on up to 50 WordPress sites, Lifetime upgrades and priority support with no renewal needed. Best of all, you can white label it and manage your active sites from your […]
What AI services are available with WoowBot? What AI integrations are available?
WoowBot supports integration with the following AI services: OpenRouter, OpenAI, DialogFlow, Google Gemini, Mistral, and Ollama AI. OpenRouter OpenRouter is an unified Interface or Aggregator for LLMs. You can choose from hundreds of different AI models from OpenAI to Deepseek or Claude to get AI responses. OpenAI / ChatGPT Integration WoowBot supports connecting to OpenAI’s […]
What to do if I have more clients than the Professional or Master license allows?
If you have more clients than the Professional or Master license allows, you can purchase additional licenses. In such cases, we offer a 30% discount. Please contact us by email ([email protected]) for your discount code.
Why am I not getting emails from the WoowBot?
The WoowBot uses the WordPress’ default email function. If you are not getting emails from the WoowBot’s email feature, it is likely that no emails are getting through from your WordPress site or they are ending up in the Spam box. You need to use an SMTP mailer plugin and send authenticated emails. We have […]
